Privacy Policy

Last updated: January 2025

ArkFile ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and software.

Information We Collect

We collect information you provide directly to us:

• Account Information: Email address and password when you create an account
• Payment Information: Processed securely by Stripe; we do not store your credit card details
• Usage Data: Download timestamps for analytics and support purposes

How We Use Your Information

• To create and manage your account
• To process your purchase and provide download access
• To send important updates about your purchase or the software
• To respond to support requests

Data Security

We use industry-standard security measures to protect your data:

• Passwords are hashed using PBKDF2 with SHA-256
• All data is transmitted over HTTPS
• Payment processing is handled by Stripe (PCI compliant)

The ArkFile Application

The ArkFile desktop application is designed to work entirely offline. It does not collect, transmit, or share any of your usage data, bookmarks, or reading history. All your data stays on your device.

Third-Party Services

• Stripe: Payment processing (Stripe Privacy Policy)
• Cloudflare: Website hosting and security (Cloudflare Privacy Policy)

Your Rights

You have the right to:

• Access your personal data
• Request deletion of your account
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@thearkfile.com.